Have you ever wondered why getting your point across can be such a struggle? Did you ever end up wasting a lot of time and energy because of a simple misunderstanding? And why do some people complete your sentences, while others make you want to throw things?
In today's episode of "Why It Works," Stephen Matini, who coaches executives and organizations on effective leadership and communication, reveals some of the hidden mechanisms behind good and bad communication. We explore the limits of understanding, the importance of having your views acknowledged, and the need for courage.
Stephen Matini,
M.A., PCC,
Assoc CIPD Executive Coach
Stephen has worked with both mid-sized and Fortune 500, especially in the engineering, manufacturing, pharmaceuticals & biotechnology sectors. In his current role as President of BOND&ROW, Inc., he works directly with business and functional leaders to identify competency gaps and design learning development programs to boost business performance.
His client portfolio includes multinational matrix organisations in the US, EMEA, and APAC regions like Hewlett-Packard, Novartis, Parker Hannifin, and Adecco.
Stephen’s areas of expertise include executive and group coaching, executive leadership development, senior team development, and change management.
He believes that most organizational issues result from breakdowns among key stakeholders, which can be effectively solved by improving communication. Stefano is particularly passionate about sustainable leadership to leverage organizational profitability, agility, and credibility while optimizing costs and risks.
In addition to consulting, Stephen is an adjunct professor for Organizational Communication at New York University, where he teaches undergraduate business student the stakeholder management approach to sustainable organizational development.
Stephen holds a Master of Arts in Business Communication from Emerson College and a Bachelor of Arts in Modern Literature, Music & Theatre, where he graduated with honors. He is a Professional Certified Coach (PCC) with the International Coach Federation, and an Associate member of the Chartered Institute of Personnel and Development (CIPD).
Connect with Stephen on LinkedIn
REFERENCES:
videos
The Big Bang Theory: The Extract Obliteration
Meghan McCain, Joy Behar Got Into Shouting Match on 'The View'
Everybody Loves Raymond - Ray Uses Active Listening
Michael Scott's School of Management - The Office
Layoff Messaging - Up In The Air 2009)
MUSIC:
Opening features the song "Morning" by Cambo Smith, available under a Creative Commons
Attribution-NonCommercial License.
Closing features the song "Siesta" by Jahzzar under a Creative Commons Attribution-ShareAlike 3.0 International License.